Job Description

Job Description

AUTO BODY SHOP IN Glenside PA IS LOOKING FOR A GENERAL MANAGER

LOOKING FOR SOMEONE WITH AUTOBODY COLLISION BACKGROUND. LOOKING FOR A STRONG LEADER WITH STRONG BACKGROUND IN DEVELOPING TEAM THAT WILL OVERSEE TWO BODY SHOPS IN GLENSIDE PA WITHIN 5 MILES APART

SALARY RANGE $110K-$125K WITH A $5K SIGN ON

Job Summary

Responsible for the overall operation of their center, including Risk Management, Teammate development, Client Metrics, production and administration. Maintaining company goals and standards for performance, growth and world class customer service.

Essential Job Duties

Forecast goals and objectives for the Center and strive to meet them

Recruit, recognize and retain talented teammates. Monitor the performance of all Center staff and provide leadership and coaching as well as ensure that all employees have the required training for their position

Demonstrate a great ability to lead, develop, and inspire others to achieve success

Supervise the sales, overall production and administration of the center

Ensure that every associate follows all Company standards, policies and procedures

Responsible for overall team engagement, including effectively leading team engagement meetings and communicating center scoreboard

Periodically, review estimates to ensure accuracy and compliance with Company and Client guidelines

Monitor current financial performance metrics and review previous month’s financial metrics to identify opportunities and trends

Ensure DRP accounts are managed properly and update any changes or reviews are communicated to Regional staff

Monitor the performance of each teammate and provide coaching through timely and specific feedback

Ensure the center is qualified to meet the requirements of our OE/ Insurer and I-CAR partners

Responsible for the center’s regulatory compliance, including hazmat regulations and documentation

Demonstrates behaviors consistent with the Company’s Vision, Mission and Values in all interactions with associates, customers, clients and vendors

Establish and maintain good working relationships with other departments, insurance adjusters and customers to encourage repeat and referral business

Comply with all Company safety rules, guidelines, standards. Create a culture of safety through good housekeeping and PPE usage.

Other duties as assigned

Skill/Requirements

HS or GED; Post-secondary education in collision repair preferred

Experience in auto repair industry or managing a team

Must be at least 18 years of age

Must have a valid Driver’s License and be eligible for coverage under Company's insurance policy (Not an excluded driver)

Advance understanding and knowledge of the repair process/procedures

Strong analytical and coordination capabilities; capable of effectively prioritizing and multi-tasking.

Highly-effective leadership skills including excellent communication skills and the ability to delegate and empower employees.

Personable, friendly demeanor with a “World Class” customer service approach to internal and external customers

Maintains a well-groomed, professional appearance

Physical Requirements / Working Conditions

Position is based in a normal shop environment. Occasional physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, and lifting and carrying objects over 50lbs. Exposure to fumes, chemicals, dust, along with high levels of noise. Subject to weather conditions both inside and outside. Required to wear protective equipment when necessary. Occasional sedentary work. Must have visual acuity to determine the accuracy and thoroughness of the work assigned.

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