Job Description

Administrative Assistant (Front Desk)

Location: Napa, CA

Company Overview:  

Slow Fox Dance Hall is a vibrant, community-driven dance studio dedicated to making social dance accessible and enjoyable for adults and teenagers across the northern Bay Area. We believe that dance is for everyone, regardless of background, and we specialize in partnered dances, from social styles like salsa, tango, country, and swing to the elegance of ballroom dances such as waltz, rumba, and foxtrot. More than just a dance studio, Slow Fox is a hub for connection, confidence, and creativity. We foster a welcoming environment through performances, social events, competitions, and customized programs tailored to each dancer’s goals. At our core, we are a people-focused company, deeply valuing the relationships we build with our students and the community. 

Job Overview: 

Full-time or Part-time Position

We are looking for an energetic, detail-oriented, and personable Front Desk Administrator to support our team of dance professionals. This role is essential to the smooth operation of the studio, serving as the first point of contact for students and visitors while managing scheduling, tuition, and general administrative tasks.

The ideal candidate is organized, proactive, and thrives in a dynamic, social environment. While prior administrative experience is a plus, the key to success in this role is strong attention to detail, self-motivation, and a warm, engaging personality. Our front desk team shapes the student experience from the moment they walk through the door, creating an inviting atmosphere and ensuring everything runs seamlessly behind the scenes.

Qualifications:

• Proficiency in Google Workspace, Instagram, Facebook, Spotify, Canva, and Dropbox.
• Strong written communication skills, including proper spelling and grammar for professional emails and texts.
• Clear and engaging verbal communication in person and over the phone, maintaining a professional, active and friendly tone.
• Ability to thrive in a fast-paced environment, managing multiple tasks efficiently.
• Strong critical thinking skills, with the ability to prioritize tasks based on urgency and importance.
• Collaborative mindset, fostering strong team synergy and positive workplace relationships.

Responsibilities:

•  Create a Warm and Welcoming Environment

• Greet every student by name upon arrival and say goodbye as they leave.

• Foster a friendly, fun, and inclusive atmosphere in the studio.

• Maintain a professional, approachable, and supportive demeanor with all students.

•  Support Instructors

• Keep teachers organized and on schedule.

• Be available to observe lessons, engage with students, and offer encouragement.

•  Assist Management

• Proactively ask how you can help and take quick, actionable notes.

• Stay adaptable to assist with various administrative tasks as needed.

•  Oversee Studio Organization

• Keep supplies stocked, organized, and accessible.

• Maintain a clean, sanitized, and professional studio environment.

• Prepare and file student charts daily.

• Ensure studio print materials are well-stocked.

• Remind students to sign in for group classes.

• Verify that all private lessons are properly recorded each day.

•  Manage Scheduling and Student Communications

• Send confirmation texts/emails for upcoming lessons.

• Keep instructors informed of their schedules during their call times.

• Notify management of cancellations and other critical scheduling updates.

• Schedule standing appointments for students.

•  Process Payments and Enrollments

• Take payments, process enrollments, and provide receipts.

•  Assist with Social Media

• S upport basic Instagram posts and video content creation.

Slow Fox offers a competitive salary, flexible scheduling, and an inspiring work environment, along with opportunities for professional growth and development. Compensation is based on job-related knowledge, skills, and experience, with performance evaluations for potential raises every six months.

If you are a friendly, team-oriented professional who thrives in client-facing roles and enjoys making a positive impact in your community every day, we encourage you to apply.

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